Level Up · operated by Logan
This Privacy Notice explains how Logan ("Logan", "we", "us") handles your personal data when you use the Level Up website and app (the "Service"). Logan is the data controller for the personal data described below.
Account data: your email address, password (stored only as a secure hash by our authentication provider) and, if you sign in with Google, your Google account identifier and profile name.
Game data: your level, XP, streaks, achievements, daily quests, activities, goals, focus sessions, timers, calendar events and season history — the information you generate while playing.
Subscription data: whether you hold an Advanced Mode subscription and its status. Payment details are collected and processed by our Merchant of Record, Paddle, and are not stored by us.
Technical data: IP address, browser type, device identifiers and basic usage telemetry needed to operate, secure and improve the Service.
We use your data to create and run your account, save your game progress across devices, provide Advanced Mode features, process subscriptions through Paddle, keep the Service secure, prevent fraud and abuse, and improve the product.
Where required by law, we rely on: performance of a contract (providing the Service and your account), legitimate interests (security, fraud prevention, product improvement) and consent (optional cookies or communications, where applicable).
Service providers: hosting, database, authentication and analytics providers that help us run the Service.
Paddle (Merchant of Record): our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns, and processes payments, subscriptions, tax compliance and invoicing.
Professional advisers: legal, accounting and similar advisers where needed.
Authorities: where we are required to disclose data by law or to protect our rights.
We keep your account and game data for as long as your account is active. When you delete your account, or when data is no longer needed, we delete or anonymise it, except where we must keep records for legal or security reasons.
Depending on where you live, you may have the right to access, correct, delete or export your personal data, restrict or object to its processing, withdraw consent, and lodge a complaint with your local supervisory authority. To exercise any right, contact Logan at the email you used to sign up, and we will respond within one month.
Your data may be processed outside your home country. Where data leaves the UK or EEA, we rely on safeguards such as Standard Contractual Clauses or adequacy decisions.
We use appropriate technical and organisational measures — including encryption in transit and access controls — to protect your data.
The Service uses essential storage (for example, to keep you signed in and remember your theme preference). We do not use advertising cookies. If we add analytics or marketing cookies in the future, we will show a notice and let you manage your preferences.
We may update this Notice from time to time. Material changes will be announced in the Service.
© 2026 Logan · Terms · Refund Policy · Advanced Mode